Who are we?

The Spanish European Consumer Centre (CEC) is a public service organisation for consumers who require information or assistance in connection with the acquisition of goods or the use of services in a country other than their own.

We are part of a European network, ECC-Net, of organisations and institutions which operate in a similar way, have similar competences and objectives, and are located in each of the Member States of the European Union.

The European Consumer Centre can help you if:

• You are a citizen of a Community state who purchases goods or uses services in any part of Spanish territory.
• You are a Spanish citizen who acquires goods or uses services in a Community state other than Spain.