Helping the consumers → Your rights → Consumers's basic right in Spain

Every European citizen visiting Spain can find useful information about his/her rights and obligations as consumers in this section.

Please do not hesitate to contact us for any question you might have or for further clarification.

• General Concepts:
  • Prices
  • Exchanges
  • Advertising
  • Invoice
  • Product guarantee in consumer goods
  • Labelling
• Ways of purchasing:
  • Distance purchases
  • E-Commerce
  • Contracts signed outside commercial establishments
• Purchasing products:
  • Electrical appliances
  • Vehicles
  • Housing
• Contracting services:
  • Time share
  • Renting vehicles
  • Banking services
  • Insurance
  • Air Transport

For further information about consumer rights and consumer policy in Spain, you can contact the Spanish National Institute of Consumers, whose responsibility it is to develop and protect consumer rights.